Frequently Asked Questions

Here are some of the most common questions we receive. If you have any other questions, feel free to contact us.

With Dragon Sino, you enjoy a single, transparent invoice and the peace of mind that your transactions are handled professionally and within your budget.
Dragon Sino: Your trusted partner for IT hardware logistics, lifecycle management, and supply chain excellence.
We’ll need details like Pickup and delivery locations (with ZIP/postal codes), Package dimensions and weight, goods description and value.
Yes, just let us know what needs to be changed and we’ll revise the quote accordingly.
Typically, you’ll receive your quote within 1–2 business days after you provide the details. For more complex requests, it may take a little longer, but we’ll keep you updated throughout the process.
We aim to be as transparent as possible. All costs will be clearly outlined in your quote. The quote is always based on the DDP incoterm.
Yes! We offer volume discounts and can create customized pricing for long-term or large-scale projects.
Yes, once your shipment is confirmed, we’ll provide tracking details so you can monitor it in real-time.
You can track your shipment here:Tracking
Your tracking number follows a structured alphanumeric format, combining digits and uppercase letters. Example: 21030DEUPOL250214